1

(3 replies, posted in Setup)

Thank you for your advice. Maybe I didn't explain my problem properly. A few of the printing menu options displayed a pdf report and a few simply did nothing. I eventually Installed/Updated Language and set English US as the default (which I had not done before) and now the Sales Invoices, Purchase orders and other menu options which were not working before, display correctly in pdf format. I can print these to local printer.
Thanks again for your help !

2

(3 replies, posted in Setup)

I am new to FA and I am really struggling to understand how the printer settings work. My default Printing Destination is 'Browser Support'.
I am using a Hosted FA environment via a Browser and attached printer.
When I complete a New Sales Order Entry, the Menu is displayed to View this Order, Print this Order, Email this order.
When I select View this order, the Order is displayed and there is a Print option at the bottom of the display which when selected display the default printer printing options - great.
If however I select the Print This Order option or the Email this Order option on the previous display, the gree/yellow status bar at the top displays a few times and then it disappears with no printout or email.
A number of other reporting options on various menus, display a pdf report first and then I can easily print on my attached printer. How can I get the Print this Order to work in the same way ?
Help would be greatly appreciated !