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kvvaradha wrote:Dude looks like the issue is not in program. I have tested in both versions. It worked fine for me. Can you record a video with inspect element and show us the js errors if possible.
Did you install any other modules and themes?.
Is it hosted in remote server or localhost ?
Let's try the issue in next level. In case we can predict the issue.
@kvvaradha, I finally able to turn on the debugging mode, and problem solved. It's because I put too much text in the description that exceed the limit. When I remove some word, everything back to normal.
Thanks for taking care and helping me on this issue.
kvvaradha wrote:@kevinleebr Looks like the fiscal year was set to 2019. If you change the invoice date or delivery date to 2019 it might work.
Still if you have problem you can enable debugging mode and update us the issue screenshot or something with error log. We can help you very well.
@kvvaradha, thanks for your reply. I'm sure that the fiscal year is this year 2020 in my "company setup". Please check the image at the link below.
Screenshot
I actually enabled the debugging mode. But when I hit the "Process receive items" button in "Receive Purchase Order Items" page, there are nothing happened. No error message, but nothing show or happen in the page. This also apply to receive sales order items, create purchase invoice or create sales invoice.
Screenshot
I have the same problem. I cannot receive neither purchase order nor sales order. I cannot create neither direct sales invoice nor direct purchase invoice. I even tried to downgrade it to 2.4.7. Still the same. Any clue?
itronics wrote:Those exchange variance postings are not any bug result, this is exactly how automatic currency accounts revaluation works.
When you make any foreign (i.e. not home) currency payment (or deposit), current money value on the related account is recalculated and the difference in value (due to changed exchange rate since recent currency operation) is posted. If you do not want this to be done automatically, you should set 'Automatic Revaluation Currency Accounts' option in your Company Setup to off.
Then you will have to make currency accounts revaluation manually when you need it, but those isolated automatic 'Exchange Variance' postings will not appear unexpectedly in your GL.
Janusz
I'm not quite sure whether this issue caused by 'Automatic Revaluation Currency Accounts' or not. But I have been using FrontAccounting since 2012, and just happened this issue in June 2017. Now my Profit and Loss statement are totally messed up. And I have no idea how can I fix it.
Should I manually delete all "exchange variance"Journal entry??
Hi @joe and @apmuthu,
Is the error message below related to this case?
Error message
Kevin Lee
Hi @Joe and @apmuthu,
I set the decimals length of Amounts in "Display setup" to 0 already. And what should I do next?
Decimal length to 0
How can I fix the "foreign exchange gain"?
Foreign exchange gain in Profit and Lost statement
Kevin Lee
I tried to enable debugging mode. After that, what I should look into it?
Journal entry
Exchange variance
Hi all,
Actually we have the same problem here. Our home currency is HKD (Hong Kong Dollar). Start using FA since 2014 and never had this problem before. Until this year June. We have so many Journal entry generated by system with MEMO "Exchange Variance" in the system. I checked the exchange rate are all fine. And I have no idea what should I do to solve this problem.
Any hints or help please?!!
Kevin
Thank you so much. Just implemented it and seems everything is fine now.
apmuthu wrote:You can allocate customer payment to only their own bills in FA.
To allocate one customer's payment to another's bills, pass a journal voucher:
By Customer A Credit $ 3000
To Customer B Debit $ 3000
The above must have supporting documents from both parties agreeing to the above transfer on your books of account.
Then allocate the $3000/- from Customer A to their own bill.
I tried to figure it out in these few days, but still cannot find the way out. In "Journal entry", I can only choose "Debtors control account", I know that all payment from customer are recorded in this account. But I can't select/specify a customer in "Journal entry". Could you give me some hints? Thanks a lot.
Thanks a lot for reply.
How can I issue a journal voucher to credit Customer A and debit Customer B? Do you mean to enter this in "Journal Entry"? But I don't know how to specify the account code to credit Customer A and debit Customer B in "Journal Entry". Would you give me some hints to implement this? Thank you so much.
Hi all,
The situation is like this. I have two customers, they are good friend.
Customer A have balance amount need to be settled to me. Just say $3000.
Customer B always leave some credit to our bank account for future order use. Just say I have US$10000 from him not yet allocated.
Customer B would like to cover the $3000 of Customer A by debiting his $10000.
How can I implement this in Front Accounting correctly?
Hope to have someone to help me on this. Thanks a lot.
Kevin
Accounting procedure have been done. Purchase order voided. So there is no more PO of this supplier in the system.
However, the payment amount is reflecting the actual transaction of bank statement, I cannot void the "Supplier Payment". This payment amount is still existing in "Supplier allocation" and waiting for my further action. So I just leave it there forever? Or is there anyway I can remove it / delink the payment with this supplier?
Actually I didn't create supplier invoice for this payment yet. So I didn't allocate this payment to any invoice. That's why this payment is still pending in "Supplier allocation"and waiting for my further action. What should I do now??
Thanks for replying me.
Just inputted the refund amount by using "Deposits" under "Banking and General Ledger" tab. After doing this, it got contra-ed by the refund amount. But the "Supplier Allocation" under "Purchases" tab will always have a pending "Supplier payment" for allocation. Do I have anything to do with it? Or just leave it always pending?
Hi,
Actually I have not allocated the payment to the supplier yet, so I think I can skip the step 1.
My questions are:
1. How to input the incoming refund amount to frontaccount?
2. How should I handle the original payment I made to supplier? Just leave the payment pending for allocation and cancel the purchase order?
Kevin
Hi,
I created a PO in February 2016, down payment paid to supplier in February 2016 and recorded in "Payment to Supplier". But this supplier were taking so long to gather material, and finally they cancelled the order. And today I received a refund from them. What should I enter all these transaction into Frontaccount correctly?
What I have done:
1. PO created in February 2016
2. Payment to supplier (down payment) in February 2016
What happened now:
1. Order cancelled and received refund in July 2016.
Please give me some guideline. Thanks.
Kevin
Thanks Erwin, it's work. Thanks so much. Now I can login to the second company and change the password.
Thanks so much.
Kevin
Thanks Joe, I think I set this variable to "true" but I don't see any extra link in the login box. I'm using Version 2.3.21 Build 21.05.2014. Is there anything else I need to do?
joe wrote:There is a new variable in config.default.php
/* Whether to allow sending new password by e-mail */
$allow_password_reset = false;
If you haven't set it then copy and paste this into config.php and set the variable to true.
Now it should work. Maybe I missed this in the update.html file.
Joe
After I set the variable to true, how can I sending the password by email? I don't find this option at the home page. And Im' using 2.3.21. I lost the password to access my second company 1_ . What can I do...?
Hi,
Is there anyone can help me.........
I can grant access to my major company by using "admin" as user. But for the second company, I forget the password to login. I'm pretty sure that the user name is "admin" as well. Is there anyway to get back the password for the second company, or reset the password to default?
Please help..............!! Thank you so much!!
Kevin
Thanks Itronics. I'm checking FAQ now.
Hi itronics,
Is that mean anything? I don't understand your meaning.
Kevin
Hi,
Just wondering if there are anyone experienced the same problem as mine. I cannot create a sales order or sales quotation as I cannot select any customer from my database. I click on the selection box of "Customer" and type * to display all, then the triangle warning sign shown on the top without error message. Even I try to type the name of my customer and press "Return", nothing happen but the triangle warning sign is shown. It's only occur in sales, and I can work normally on purchase order. Never happen before. Anyone can advise me what I have to do next to solve this problem?
Best regards,
Kevin
Hi, Just wondering if there are anyone experienced the same problem as mine. I cannot create a sales order or sales quotation as I cannot select any customer from my database. I click on the selection box of
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