Yes, for some or other reason I had it the wrong way around:

On the one system I have FA 2.4.4  with PHP Version 7.1 and the other system I have FA 2.4.6 and PHPversion 7.1 Both have the same issue not sending email on recurring invoices.

Normal email tax invoice is the one:

/reporting/prn_redirect.php?PARAM_0=272-10&PARAM_1=272-10&PARAM_2=&PARAM_3=1&PARAM_4=&PARAM_5=&PARAM_6=&PARAM_7=0&REP_ID=107

The one without the _7 is then recurring invoice email.

Braath

On the Direct Invoice creation email option it has the following for email function:

/reporting/prn_redirect.php?PARAM_0=1045-10&PARAM_1=1045-10&PARAM_2=&PARAM_3=1&PARAM_4=0&PARAM_5=&PARAM_6=1&REP_ID=107

On recurrent invoices the email option have the following:

/reporting/prn_redirect.php?PARAM_0=1045-10&PARAM_1=1045-10&PARAM_2=&PARAM_3=1&PARAM_4=&PARAM_5=&PARAM_6=&PARAM_7=0&REP_ID=107

It seems like the difference is that the recuurent invoice has a _7=0&REP_ID=107 whereas the Direct invoice email function have _6=1&REP_ID=107

Maybe you can figure out the difference, but I think the recurrent invoice email option should not have the _7, since the print function does not have a _7

Trust this will help to resolve the issue?

Wynand

With the new IFRIS standards and company compliance in Europe, RSA etc is becoming requirements to submit annual reports in the XBRL language, seems like Excel format report.

XBRL (eXtensible Business Reporting Language) is a freely available and global framework for exchanging business information. XBRL allows the expression of semantic meaning commonly required in business reporting. ... XBRL is a standards-based way to communicate and exchange business information between business systems.

Is there any indication if FA will implement this to comply with the XBRL standards?

Regards

Thanks for that. appreciated

Thanks Rafat.

In 2.3 it was below the General Notes on the righthand side, once the branch has been opened.

Function is now displayed in a different way.

Braath, Thanks for the feedback.

They both point to REP_ID=107

You can email it from sales reports, and you can mail it from Template invoices but not from Recurring invoices. Normally it would display a green bar that the email was successfull, but it does not do anything.


One change in 2.4 is more flexible reference numbers.  Perhaps PARAM_0 or PARAM_1 have some unsupported special characters?

Surely it would use the same PARAM is the email function is used either via Sales Reports, or after editing the invoice via Transaction Inquiry?

2. The next step then would be to instrument these pages to see where the call is being dropped

Have no idea what you are talking about here.

3.  Look to see if the email is being sent out of your system.

There is nothing. not send, no record.

Hi, we used to have a line where the customer would sign that they received the delivery.

What happened to that line, and how can we get that back?

One customer three branches. One branch close down.

I cannot see a selection to disable the branch. You cannot delete the branch since it has transactions.

Please advise if this is deliberate or just an oversight.  2.3.26 had a selection to disable the branch.

I had to login via the cpanel PHPmyadmin and set branch from 0 to 1 in the database table.

apmuthu wrote:

There might be a delay in generating the PDF file that needs to be emailed. Try a sleep time waster or check for the presence of the last invoice in the PDF before attempting to email.

@apmuthu

Have no idea what your are suggesting with sleep time waster.

In 2.3.26 it worked fine, no issues. In 2.4 nothing happens once you created the repeating invoice and you select the email invoice. You can open and print the invoice in pdf, but not mail it.

I think it is not reading the customer email addres or something. Not sure what the inner workings is supposed to do her and how that would differ from the normal direct or template invoice creations?

110

(22 replies, posted in Accounts Receivable)

This is a topic that keeps popping up. Has any progress been made? what happened to @tclim?

No progress at all?

itronics wrote: Regarding till slips, there is no direct support in FA for this type of sales, but there are two workflows which could be used here. First, you can use generic 'retail customer', and register all such transactions as Customer Delivery documents for this generic customer. Then once a day you can make Batch Invoice against those deliveries, which would appear in Tax Report as expected. This workflow is suitable if you want to track all your sales correctly on the stock level. Second method is just entering your daily sales summary report using Journal Entry page, with 'Include in tax register' option enabled.

This solutions is time consuming and not needed. In the bank account payment line items you can setup quick entry with two line for bank cost, 1 vir Account fees and next line for INPUT VAT. If the report then do not read the payments in the banking, the client cannot claim the VAT. If the EU does not charge VAT then the VAT in the bank account would be 0.

It seems the only solution is to revert back to 2.3.26. To many reports have changed from 2.3 to 2.4 and is not delievering the same results as under 2.3.

Other reports are the delivery reports. No LIne to sign. (I will search elsewhere if there is a solution).

Another problem that I will address elsewhere is the deactivation or closure of a  Customer branch, unless I miss the option. I a customer has three branches, their is no way to close the one an retain the other three. In 2.3 we had that option. Do not know if this is a bug that needs to be reported in Mantis.

It seems that the changes brings more and more challenges and everything is going in circles.

This is costing my clients time and money, and in dealing with the complaints is another challenge. I value all the work that everyone is doing.  It is highly appreciated.

I have tried to find a solution for the problem, but it is still persising only on the mailing of the recurring invoice once the recurring invoice is generated.

This issue is still not resolved.

When I go Sales/ Create and Print Recurrent Tax Invoices / Create invoice with new description and date. You get two options after the creation of the new invoice:

1. Print recurring invoice
2. Email recurring invoice

When I select option 1. Print Recurring Invoice -> It is fine and display and print correctly.
When I select option 2. Email recurring Invoice ->  It Does not email the invoice at all and display no message in the browser that the mail was send for example: TAX INVOICE IN-01284 has been sent by email to destination. Email: admin@domain.com

I then have one of two options to email the invoice:

Option 1: Go to Sales -> Inquiries and Reports -> Customer Transactions Inquiry -> select the invoice to modify and when finished you save and get the options to print and to email invoice. When emailed from here it sends the email and displays in a green bar confirming that email was send and to whom: TAX INVOICE IN-01284 has been sent by email to destination. Email: admin@domain.com

2. Go to Sales Reports/ Select the Invoice to print/display/email. Select email options and click display. The email sends and is confirmed as send and received by client displaying: TAX INVOICE IN-01284 has been sent by email to destination. Email: admin@domain.com

I do not know why the email recurring invoice is not working on the email recurring invoice tab once the invoice is created

Thanks

itronics wrote:

@Braath  Waate

Summarizing, third of your assumption is not valid. But if there is any scenario when assumptions  1,2, or 4 seems still not work, we have  aug which should be fixed.

J.

Number 3 is also important, since the Bank Account is technically a supplier of service to you, and you pay VAT on Bank transaction Costs, Aditional serves, and Bank Account fees and any other fees that the bank would charge. These services carry service Input Tax that needs to be part of the claim back against your invoice, Supplier and Customer Credit Notes VAT payble.

Part of payments through the bank account might be cash transaction with till slips wher some amounts are VAT claimable. These are normally done through the Cash Payment or Petty Cash Paymnts, since you are not setting up a supplier account for every shop where you are going to buy stuff for the business, but they do issue a Cash Till VAT Receipt (Invoice).

Must I now setup the Bank as a supplier, Issue Supplier Invoices for each line item that is Vatable on the bank statement, and then make a supplier payment. This is tons of extra work that is not neeeded.

When you write Customer payments off as bad debt, you cannot use the Customer Credit Note so that you can claim back the VAT. I created a Bad Debt recon Account as a "Bank Account" so that the process against a Customer with bad debt is easier, but under 2.4 that did not pull through to the Tax report.

If in other areas they d not use GL accounts or Banking and General Journa to write back VAT, then they will have no such line transaction. It should only display where youve the folliwng:

Bank Cost: $2.00
Vat:  $0.20

Then this transaction will be displayed in the tax report as INPUT VAT. this is not happening with the current 2.4 reports, but was displaying in the 2.3 report709. So something clearly changed between 2.4 and 2.3 report709.

@Braath changes did address this issue in report709.

I did not specifically noticed the problem in the beginnig but had to resubmit the bank cost and cash payments in the Petty Cash after noticing the issue.

Trust this will help.

W

Braath Waate wrote:

@seahawk


If you were using my version, and the report showed a bank payment or journal with the bottom memo, was the person a quick entry or a supplier, customer, or miscellaneous name?

yes it was your version on 2.4.6. Was bank cost - payment via Banking and General - Quick Bank Payments

OK have checked it and it seems fine to me.

When you process a bank payment or a journal, there are two memo fields. The one is at the end of the line item and the other one is below the transactions.

The report pulls through the bottom memo and not the line item memo. Clients normally use the line item menu, so that is not pulling through it gives a number 4 or 6

Sorry Lads, been out of action for a while and forgot to subscribe to the topic. I will test now and report back, Just made a new installation with 2.4.6

Regards

Report 709 from version 2.3.25 works and give the bank payments and bank deposits VAT correctly.

Do not know what have changes since. Will use the 2.3.25 report until further correct updates.

I implemented the changes from @Braath Waate but no difference.

Still only show the Customer invoices and credit notes and supllier invoices and credit notes. Now bank payments and receipts VAT shows.

Will try reports fro 2.3.25 and see what happens.

What is the official verdict now. I see that when I draw a reports in my GL reports/ GL accounts for my Input and Output Vat all the transactions that was done through the bank payments or Cash payments shows correctly as llocated in the line items when processing the transactions.

When I draw the Tax Report only transactions that was done via the Sales and Purchase invoices show in the report. This means that all my bank costs does not show in the tax report and since they are small amounts I did not realise it until today that I had to submit the supporting documents to the Receiver of revenue. Is there now a Tax report that actually works that will include Bank payments and Deposits?

Urgently needed. This is now a serious flaw (BUG)

120

(2 replies, posted in Report Bugs here)

Hi

I have asked somewhere before in this regard, but it is till not fixed.

After creation of recurrent invoice you have two options:

1. Print Recurrent Invoice #00 - #00
2. Email Recurrent invoice number #00 - #00

the email link does nothing. If I right click and copy link location I get the following:

1. http://www.mysite/account24/reporting/prn_redirect.php?PARAM_0=1095-10&PARAM_1=1095-10&PARAM_2=&PARAM_3=1&PARAM_4=0&PARAM_5=&PARAM_6=1&REP_ID=107

2. http://www.mysite/account24/reporting/prn_redirect.php?PARAM_0=1095-10&PARAM_1=1095-10&PARAM_2=&PARAM_3=1&PARAM_4=0&PARAM_5=&PARAM_6=1&REP_ID=107

Exactly the same

It does not send any email.

When I go to Customer and sales reports -> Print Invoice -> email customer = yes then it send out an email. "TAX INVOICE IN-01283 has been sent by email to destination. Email:"

Quite frustrating because sometimes I have a number of recurring invoice and then on fall through the crack not mailed to the client.

This issue is still not resolved.

When I go Sales/ Create and Print Recurrent Tax Invoices / Create invoice with new description and date. You get two options:

1. Print recurring invoice
2. Email recurring invoice

1. Print is fine and display and print correctly.
2. Does not email the invoice at all and display no message in the browser that the mail was send.

I then have one of two options to email the invoice:

1. Go to Sales/ Inquiries and Reports / Customer Transactions Inquiry / select the invoice to modify and when finished you save and get the options to print and to email invoice. When emailed from here it sends the email and displays in a green bar confirming that email was send.
2. Go to Sales Reports/ Select the Invoice to print/display/email. Select email options and click display. The email sends and is confirmed as send and received by client.

The previous solutions did not work. I do not know if this send email in the first instance point somewhere else and not the same as the other two. Not sure where to look.


Thanks

122

(12 replies, posted in Reporting)

General Ledger Reports/ List of Journal Entries / Select any of the reports with dates, and none of them have the account name in the "Reference/Account Name" table, only the Invoice / Document reference number in both 2.4.4 and 2.4.6 . I cannot attach an example.

seahawk wrote:

The Purchases/ Inquiries and reports/ supplier transaction inquiry/

It only shows Purchase Order Delivery and nothing else for the supplier.

This was resolved with the above change to the supp_trans_db.inc.

Thanks

HI

Under Supplier and Purchasing reports, there is no selection for the print of supplier invoices. Is that deliberatly or a mistake?

Kind regards

The Purchases/ Inquiries and reports/ supplier transaction inquiry/

It only shows Purchase Order Delivery and nothing else for the supplier.