Topic: Return of goods after sales

How we can take goods back from customer after selling of 1 week.
1) item is good in condition and inventory to raised and cash to be return to customer.
2) item is totally dead so new item to be given to customer without new purchase invoice.
3) item is reparable and move to maintenance but customer is facilitated with a new produvt.

Kindly let me know how I can handle these scenarios in FA.

Re: Return of goods after sales

Sales credit is the right way to do here. You need to credit the customer returned goods and deallocate the payment and then create new order, delivery and invoice for the new items.