Can you please update the Category options to:
* Feature Request
* Change request
"Technical change" can mean anything and nothing
Bug - problem, unexpected behaviour, something goes wrong if..., UI problem with a browser Y etc.
Feature Request - request for new feature, new functionality, new language
Change request - change something already available to be more effective, usable (this is NOT a bug)
Annoyance - way application behaves in situation A is really annoying, odd, absurd - almost a bug but not really, works but pain to use.