Hi,
I am a developer at Softaculous.
We apologize for the inconvenience caused to you all.
We at Softaculous are looking into this issue and we should be able to find the cause of the issue.
Once we have any updates on this, we shall definitely post update here as well.
We apologize once again.
Meanwhile if you need any kind of support related to Softaculous, you can directly open a ticket with us :
https://softaculous.deskuss.com