Thank you very much. I appreciate the insight.
This is beyond my skill level.
Is there any way to find someone to contract with to trouble shoot this for me?
Thank you
Ann Richmond
1 04/07/2019 05:10:24 pm
Re: Budget Entry - not working for new Accounts (3 replies, posted in Banking and General Ledger)
2 04/02/2019 08:57:54 pm
Topic: Budget Entry - not working for new Accounts (3 replies, posted in Banking and General Ledger)
Hello. We were on Front Accounting (FA) 2.3.? and our provider upgraded us to 2.4.5 a few months ago.
We had a variety of issues but everything seems to be working now except we are having issues with budget entry
1. If an account had a budget prior to the upgrade, we can change that data. For example, Income account. We had already entered a budget amount for 2019 year. So now we can change those numbers, but if I try to enter a budget amount for 2020 year, I do not get any error message, but the data is not saved.
2. New accounts or accounts with no 2019 budget. When I try to enter a budget, I do not get any error message, but the data is not saved.
I am signed in as the system admin. I would appreciate any suggestions on what to do to try to resolve this problem
thank you
Ann