1 Reply by helen

(2 replies, posted in Banking and General Ledger)

Thanks for your help

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2 Reply by helen

(2 replies, posted in Accounts Payable)

Thanks for your help.

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3 Topic by helen

(2 replies, posted in Accounts Payable)

Suppliers are in the database but they are NOT showing under the supplier list both in supplier invoice panel and Purchase order entry panel.

We need to manually click the "search" icon and select a supplier then it comes on the list but only one single supplier shows in the list, if we search and select another supplier, the previously selected supplier is no longer showing in the list.

This only started happening last Thursday (Nov 1). Is this a bug or a change in the system?

Thanks

Helen

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4 Topic by helen

(2 replies, posted in Banking and General Ledger)

In past, the journal and supplier transaction referral numbers were automatically created incrementally. But now both journal and supplier invoices are stuck and the number which is created automatically comes up with an error message that that number has been used before. So we need to input an unused reference number manually to create a transaction.

This may be relevant or not but the issue started at the start of September which is also our new financial year.

Any ideas?

Thanks

Helen

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