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If it is any help, what I have done with a couple of our customers is to use the short name (the one that appears in the drop down list) in such a way as to facilitate searching.
It usually happens when a customer comes on the telephone and asks a question. They may not know there account number but they do know there post code so we make the short name contain a pst cose (major part) and customer name e.g. PH2-Smith. Yjis seems to work pretty well.
The UK VAT system is very complex due to legislation and does require to take into account a reduced VAT rate being applied where early payment discount is offered (even if it isn't taken), VAT on free goods if they are being resold, VAT on margin only e.g. second user cars and so on and so forth.
However, cash accounting is actually very simple once you approach the reporting from the payment end and not the invoice end. Rather than selecting invoices that were raised during the 3 months, simply look at the payments made in the 3 months and select the invoices that they apply to. This also allows for the inclusion of sundry payments where invoices are not provided e.g. petrol.
By doing it this way, you can re-print the report if a late entered payment is discovered.
There are a few other quirks once you get down to the details but the trick is to start with the payment and not the invoice.
Hope that makes sense.
PS. Australian GST is almost identical to UK VAT.
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