hi, when I try to convert from Delivery note to invoice I got error msg and blocked me go through, system says: 

"Selected quantity cannot be less than quantity credited nor more than quantity not invoiced yet."

Can any body here help me?

joe wrote:

I guess, that you can void the delivery note in Setup tab, Void transaction.

/Joe

Thank you Joe, the Void Transaction works, this transaction go back to Sales Order list, but when I try to cancel this order, it says: This order cannot be cancelled because some of it has already been invoiced or dispatched. However, the line item quantities may be modified.

so how can I cancel this order and send the quantity back to stock.

Thanks

Hi, I have one Sales Order the status changed to delivered and dispatched, but not paid and invoiced, the goods still in my hand not picked up, the customer want cancel this order, how can I put the quantity back?

Thanks
Alex

tried and it works, thank you very much,
need go to Sales->Sales Type, then un-tick the "Tax Included" option.

joe wrote:

These info are listed per default. If you have the customer set to tax_included is will show how much tax is included otherwise it will show the info as you showed.

/Joe

I am in Australia , want the invoice format like this :

Xxxxxxx(item lists)

Subtotal: 100.00
Shipping: 100.00
GST(10%): 20.00
Total: 220.00

GST should be separated listed, how can I make invoice like this?

Thanks
Alex

Hello,
I wish somebody can help me because I can't see any items in Direct Tax Invoice section, there are lots of items there and I also add one new item but can see any in Direct Tax Invoice section, check my screenshot here:

http://risesolar.com.au/acc/downloads/Untitled.png
http://risesolar.com.au/acc/downloads/DirectTaxInvoice-102634.png

I think is somewhere setting up problem.

please give me some help, many thanks.
Alex