When i process a direct invoice a payment is automatically generated - why?

Thanks

2

(9 replies, posted in Accounts Receivable)

Hi

Yes .. create the the original invoice
Yes ... check it off in Sales Order Inquiry
Yes ... create the recurring invoice

I dont use the groups either and as an example every monthly invoice for me works BUT it POSTS only one amount $82.50 NO MATTER WHAT template i have selected.

I have to void the transaction and then do it manually ....

Let me know how you go

Cheers

3

(9 replies, posted in Accounts Receivable)

erwin - Its interesting I am not the only one with the issue - I am on 2.3.11. Do you experience this EXACT same issue?

roller24 - you can review them under sales>>maintenance>>recurrent invoices

4

(9 replies, posted in Accounts Receivable)

Hi Joe

What i did was initially create an invoice for a client say for $165

I then checked the box TMPL in the sales order enquiry screen for that customer

Then created a recurring invoice and selected the template number from the dropdown BUT did not add a GROUP just the customer.

It seems to be correct when I check everything but I just ran it and $82.50 (I have some recurring invoices for this amount) was on the invoice.

Any clues?

Thanks Joe

5

(9 replies, posted in Accounts Receivable)

Hi

I have a number of recurring invoices set up and they are for varying amounts.

Every time I process one it always generates for one amount .... $82.50.

I have checked the box in the sales orders for various invoices to be used as a TEMPLATE and I can only ever get an invoice for $82.50 even though that debtor/client may have been assigned a "template" for $150.

Not sure what I need to do so any help appreciated.

6

(3 replies, posted in Accounts Receivable)

The printing of the invoice address details (the client / debtor info) as it does not line up in a standard window face envelope ..... needs to move right an inch

Thanks

7

(3 replies, posted in Accounts Receivable)

Hi

How is the invoice format changed - particularly the Charge to and Deliver To information

Any help appreciated

Thanks

Thanks Joe !!

The program is great but it takes a little getting used to and I can see that once you "know how to" the pain dissipates

Cheers

Have you set up a branch linked to cash sales?

How do you set up a template for invoicing - this is painful!

The same question applies for for delivery templates.

Help MUCH appreciated

Thanks

11

(1 replies, posted in Accounts Receivable)

Hi

On my invoices the UNIT prints out as DAYS next to the quantity field yet I only have hours or each as the units of measure listed. I did  delete DAYS from the table using phpmyadmin

Help appreciated

Thanks

12

(2 replies, posted in Wish List)

joe wrote:

In release 2.0 Beta we have Template Invoicing, which does the same thing, though not with a nominated cycle.

/Joe

Close ... much involved to upgrade?

13

(2 replies, posted in Wish List)

Love the system!

Any thoughts on adding recurring billing to the Sales Invoice process? I have a need for this and the ability to process invoices that are flagged as 'recurring' with a set amount and a nominated cycle (monthly, quarterly etc) would be great.

Comments appreciated

Cheers
Lindsay

14

(6 replies, posted in Installation)

Hi Joe

Did you have any thoughts on my issue?

Thanks
Lindsay

15

(6 replies, posted in Installation)

Hi Joe

Both the company and customer emails seem ok and they can both send and receive emails ... This is being tested on windows server

Any other pointers..

Thanks
Lindsay

16

(6 replies, posted in Installation)

Hi Guys

Great system .... I love it !!

I have one issue and that is the email function for emailing e.g. a customer invoice does not send the email.

Any pointers would be much appreciated.

Thanks
Lindsay