26 Reply by Technicavolous

(6 replies, posted in Accounts Receivable)

Sorry it took me a while to do this in a way that it doesn't expose data.

See
Statement
against
Invoices

I can't use the statement as the invoice numbers on it are one number off from the number on the invoice itself.

Screenshots of what section in FA would be helpful next?? I'm baffled by this behavior and trying to figure out what I did wrong. I don't really care about work order, sales order and invoice number matching, but the invoice number on the statement HAS to match the invoice number on the invoice.

??

Thanks in advance

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27 Reply by Technicavolous

(66 replies, posted in Modules Add-on's)

Have to edit the access for the new module, even for system admin ... but entries still grayed out ... after adding HRM access, save then re-enter two more checkboxes appear, checked them and still all items are grayed out.

Is there something else to add first?

EDIT: had to log out, ctrl-f5 to refresh the browser and then log back in ... items are no longer grayed out.

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28 Reply by Technicavolous

(66 replies, posted in Modules Add-on's)

Installed and activated fronthrm ... but all items within it are grayed out ... what next?

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29 Reply by Technicavolous

(6 replies, posted in Accounts Receivable)

The problem manifests itself when I send a statement. "Outstanding Transactions" shows a list of "Sales Invoice" numbers. But those numbers are off from the numbers on the Sales Invoices I sent them previously ...

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30 Topic by Technicavolous

(6 replies, posted in Accounts Receivable)

I'm not understanding what I may have done to have my SO numbers not match my Invoice numbers and it's driving me nuts. If I send a Statement to one of my customers the numbers seem to be wrong.

I've been using "Direct Invoice" to bill my customer and I think it automatically creates a SO and a Delivery Note? But the numbers do not match.

What should I set up or correct to get the SO and Invoice numbers to match up?  What other information should I post to give the info you need to help ...

Love the package, but I'm no where near an accountant and have probably muxed something up.

Thanks in advance for any pointers advice or help.
Tracy

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