FrontAccounting forum — There are no unsettled transactions to allocate

Re: There are no unsettled transactions to allocate

null@example.com (detkenn) — Mon, 11 Jan 2021 10:10:00 +0000

Might you have allocated the payments while entering customer payments. If so, then you would not need to go back to allocations.

Re: There are no unsettled transactions to allocate

null@example.com (tom.horton) — Sun, 10 Jan 2021 23:55:10 +0000

I would run a GL Inquiry on the Debtors Control Account. If anything has been settled it should show up on there (I would normally see a "Sales Invoice" entry and a "Bank Deposit" entry).

There are no unsettled transactions to allocate

null@example.com (mfonnix) — Sun, 10 Jan 2021 20:29:10 +0000

I have issues with allocating customer payments.
When I issue an invoice and enter customer payments, I then move on to allocate customer payments.
The payment is shown with the button to allocate on the right, when I click, it will tell me that there is no unsettled transactions to allocate.
My question is, how did the invoice get settled without a payment, or what am I missing?
Thank you