Also check the contents of the installed_extensions.php in both the FA webroot and in the company folders.

Hi,
please see the code from my file  below

$next_extension_id = 46; // unique id for next installed extension

$installed_extensions = array (
  1 => 
  array (
    'name' => 'British COA',
    'package' => 'chart_en_GB-general',
    'version' => '2.4.1-5',
    'type' => 'chart',
    'active' => false,
    'path' => 'sql',
    'sql' => 'en_GB-general.sql',
  ),
  45 => 
  array (
    'name' => 'Inventory Items CSV Import',
    'package' => 'import_items',
    'version' => '2.4.0-3',
    'type' => 'extension',
    'active' => false,
    'path' => 'modules/import_items',
  ),
);

If I make 'active => true' would it solve the problem of extension not being visible ?

And how is the clean installation?
To clarify:-

You only have to create a clean install of FA2.44 with default COA and language etc
You only need to prove that install ext's works or do not work on the new clean installation.

I'll try a separate fresh install tomorrow, and see if that solves the problem.

Thanks

You only have to create a clean install of FA2.44 with default COA and language etc
You only need to prove that install ext's works or do not work on the new clean installation.

Do you have Cpanel? Google how do i change php version on my server

Try lowering your php version

Hi,

Just done that after your msg and also when I read about it at below post:
https://frontaccounting.com/punbb/viewt … 199#p33199

Any idea how can I implement this CGI thing ? Do I need to speak to my host provider for it ?

You need to know if your server settings are correct, you can either go through all php/ apache/ curl /etc settings individually or do a fresh installation, if everthing works in the fresh clean installation, then it's probably something you've done in the existing installation.
A fresh install of 2.44 in another directory will not affect your existing installation, it will prove if server settings are ok, and you can always use it as your 'Training company'

No delete them using the red cross in 'Installed Extentions' after first deactivating them.

To prove your server, do a clean install of 2.4 and try installing extentions.

Hi,

I have deleted them as above many times and tried reinstalling but no change.

I would have done a fresh install but because this is production version for my company and I really do not want to take the risk.

In the /tmp/folder I see loads of .pkg files for extensions,  including the one I want. Should I delete them ? And try again ?
Below is the lastest error I get in error file.

function count_array().
[17-Nov-2018 14:27:36 UTC] 0:admin:maintenance_db.inc:186: Unhandled exception [0]: Call to undefined 

I had changed "count()" to "count_array" as I got this error while trying to install 2.4.4 on 7.2 php.

To prove your server, do a clean install of 2.4 and try installing extentions.

Do you mean, delete them by deactivating them ?
Or delete them from ftp ?

I don't know where to check this as I am using the installation via web hosting services.

Is your server setup with the necessary permisions?

How many companies have you installed?

Are you logged on to the same company you have activated the ext's for?

Hi,

I have two companies, one is master one which controls every other company.

I have tried installing and activating the extensions on both the companies but I can't see them in either of them.

I've also checked access rights in both the companies, but I don't get emtpy tick boxes in either to tick the extensions.