It is understood, sometimes tracing accountant usage is very hard for technical person who has less accounting knowledge.

It is not allowed to book into other bank accounts than the underlying, to avoid errors.

You will have to split the transactions.

/Joe

Joe

I am looking for a way to email you my database.
Could you plz give me your email address, I can't attach it via forum!

Joe

Thank you so much for your kind helps, ALWAYS

In our chart of accounts, we had an account with the code of [14001] which it is inside the class of “Receivables”. We used to use it via “Deposits” to balance customer and receivables accounts.
Nowadays we cannot see anymore, but whenever we go through “Journal Inquiry” we can see there and even we can enter data within it without any problem.
Our problem is, what happened? Why we can’t access to the account via “Deposits” section? Also I double checked that account is Active!

You can allways inactivate an account despite it's balance. If an account is activated you are preventing any use on this account in the future.

Joe

Here is what happened to us:
Consider you can see [4010 - Sales] account in “Trial Balance” page but this account hidden when you are willing to use it in “Deposits” section. Since our language and numbers in other than English format I couldn’t post pictures to demonstrate very clearly.
Please help us!