FrontAccounting forum — Amount left to allocate is not settled after payment to the customer

Re: Amount left to allocate is not settled after payment to the customer

null@example.com (jlinkels) — Sun, 31 Aug 2014 14:19:56 +0000

That is useful.
Thank you

jlinkels

Re: Amount left to allocate is not settled after payment to the customer

null@example.com (apmuthu) — Sun, 31 Aug 2014 12:15:51 +0000

Wiki-ed it.

Re: Amount left to allocate is not settled after payment to the customer

null@example.com (jlinkels) — Sat, 30 Aug 2014 21:40:17 +0000

Never thought of doing that since I was on the payment allocation page.
But yes, it makes sense to allocate an amount to a transaction regardless whether it is a payment or deposit.

So problem solved.
Thank you very much.

jlinkels

Re: Amount left to allocate is not settled after payment to the customer

null@example.com (joe) — Sat, 30 Aug 2014 16:27:02 +0000

When you allocate the customer deposit on the left $300 you should select the bank payment to be allocated for this record. Then everything will be ok.

Joe

Amount left to allocate is not settled after payment to the customer

null@example.com (jlinkels) — Sat, 30 Aug 2014 15:51:25 +0000

Hello all,

This is the siutuation:
The customer has $1400 open invoices.
The customer pays $1700. That is $300 too much.

I enter a bank deposit for this customer for $1700 (I receive money)
After that I allocate $1400 payments for the open invoices.
The amount left to allocate is $300

Then I make a bank payment for $300 for this same customer. (I pay money to the customer)
The bank account is credited with $ 300 -- correct.
The Accounts Receivable is debited with $300 -- correct

However, there is still that $300 left to allocate for this customer.

I think that when I receive a payment, the amount left to allocate is increased for this customer. -- correct
When I pay the same some customer, the amount left to allocate should decrease for this customer. That does not happen.

I am using FA 2.3.19
I also downloaded in installed the snapshot from 2014-08-30.
But the same behavior remains.

jlinkels