FrontAccounting forum — return items, return payment how to?

Re: return items, return payment how to?

null@example.com (joe) — Sun, 24 Nov 2013 06:54:13 +0000

Yes you must.

/Joe

Re: return items, return payment how to?

null@example.com (ericta) — Sat, 23 Nov 2013 22:16:27 +0000

joe wrote:

Use the Bank Payment and select your customer to refund the money.
Joe

do I need to do the "credit notes" first?

Thank you
Eric

Re: return items, return payment how to?

null@example.com (joe) — Mon, 09 Sep 2013 05:26:36 +0000

Use the Bank Payment and select your customer to refund the money.

Joe

return items, return payment how to?

null@example.com (cristiart) — Sun, 08 Sep 2013 20:24:03 +0000

Can anyone explain how to do this in FA?
I sold some products, and the customer returned some of the products back. I go to "Customer Transaction -> Credit This" and create the return. Now the customer have let's say $100 credit in the account. Now I want to return the $100 back to my customer credit card (or by a check), and once the transaction it's completed I want to show zero credit to customer.

How can apply the credit/check back to customer? Also how to deal with 25% restocking fee?

Thank you