FrontAccounting forum — Sale Pricing and Purchase Pricing Tabs Wont Open

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (johnb278) — Sat, 23 Mar 2013 23:37:23 +0000

Must be an IE8 problem... Works fine on IE9, FireFox and Chrome. Thanks for all the suggestions everybody!

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (apmuthu) — Sat, 02 Mar 2013 17:58:24 +0000

Try it in a different browser - Firefox?
Also see that you have Java scripting enabled.
Java runtimes would also be nice.

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (johnb278) — Sun, 24 Feb 2013 19:03:01 +0000

Dont be sorry. Your help is MUCH appreciated!

I have now reinstalled completely and same issue. I can however manually browse to the PHP page and i can access it from Items and Inventory> Pricing and Costs> Sales Pricing but not from the Sales Pricing Tab on the Items page.

So i have a workaround for now but yes, hopefully Dev can point me to a resolution.

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (joe) — Sun, 24 Feb 2013 18:59:41 +0000

Try also to look into the server error log. I don't know where that is in IIS, but try to find it.

Somewhere there must be something reported.

Joe

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (chrison) — Sun, 24 Feb 2013 18:22:25 +0000

Hmmm.... now I'm stumped. I was hoping for some sort of error message to point you to the problem. Maybe one of the developers will have an idea how to proceed?

Sorry!

Regards,

Chris

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (johnb278) — Sun, 24 Feb 2013 17:37:23 +0000

I do not get an error message in either place...

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (chrison) — Sun, 24 Feb 2013 16:12:50 +0000

Errors will appear at the top of your screen, but also check tmp/errors.log and see if that provides any useful info.

Regards,

Chris

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (johnb278) — Sun, 24 Feb 2013 05:25:18 +0000

I have that set but not seeing any error message. Would the error message be in th GUI or a log?

Also i found that I can manually browse to frontaccounting\inventory\prices.php and bring up the page.

Re: Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (chrison) — Sun, 24 Feb 2013 04:05:26 +0000

That's not much information to go on, so please edit lines 32-36 of config.php so that it as follows:

        $debug                  = 1;    // show sql on database errors

        $show_sql               = 0;    // show all sql queries in page footer 
        $go_debug               = 2;    // set to 1 for basic debugging, or 2 t
        $pdf_debug              = 0;    // display pdf source instead reports f

Then, post back here any error messages you get.

Regards,

Chris

Sale Pricing and Purchase Pricing Tabs Wont Open

null@example.com (johnb278) — Sun, 24 Feb 2013 02:47:27 +0000

Windows Server 2003 IIS 6
PHP 5.1.4
MYSQL 5.6.10.1
FA 2.3.15

When I click on the Tabs (sale pricing, purchase pricing, standard costs and reorder levels), the status indicator spins for about 10 seconds then i get the exclimation point triangle and the tab doesnt open.

Any Ideas how to fix this?