FrontAccounting forum — Customers disappear after creation

Re: Customers disappear after creation

null@example.com (marcelruhf) — Wed, 22 Aug 2012 08:06:53 +0000

joe wrote:

Have you checked that 'search customer list' in company setup is unchecked?
Joe

Wow, an issue that looked severe was solved through a single checkbox .

I already thought it was a bug as I reinstalled FrontAccounting, so please close it in the mantis system if you see it.

Thank you.

Re: Customers disappear after creation

null@example.com (joe) — Wed, 22 Aug 2012 06:38:58 +0000

Have you checked that 'search customer list' in company setup is unchecked?

Joe

Customers disappear after creation

null@example.com (marcelruhf) — Wed, 22 Aug 2012 05:47:18 +0000

Hello,

excuse me if I am posting into the wrong forum.

I have set up a FrontAccounting version 2.3.11 install on my server. Everything seemed to work fine, until yesterday, I wanted to create a Direct Invoice for a customer. I added the customer and it told me that it had been created, including its branch.

I checked whether the branch was set correctly on that page, that was fine.

Then, I navigated to the Sales tab > Direct Invoice

I wasn't able to see the customer in the list.

I went back to the customer management page and the customer did not show up. I checked the Show Inactive box and still no difference.

Aftwrwards, I checked phpMyAdmin and I was able to see the customer in the debtors_master table.

Anyone experienced this issue and/or knows the solution?

Thanks in advance.