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		<title><![CDATA[FrontAccounting forum — Customer Branch??]]></title>
		<link>https://frontaccounting.com/punbb/viewtopic.php?id=2148</link>
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		<description><![CDATA[The most recent posts in Customer Branch??.]]></description>
		<lastBuildDate>Fri, 28 Oct 2011 08:27:56 +0000</lastBuildDate>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10590#p10590</link>
			<description><![CDATA[<p>Hello rodw,</p><p>&nbsp; I have just replied your request on another topic at </p><p><a href="https://frontaccounting.com/punbb/viewtopic.php?id=2485">https://frontaccounting.com/punbb/viewtopic.php?id=2485</a></p><p>&nbsp; &nbsp;Please have a look.</p><p> Cheers,</p><p> tclim</p>]]></description>
			<author><![CDATA[null@example.com (tclim)]]></author>
			<pubDate>Fri, 28 Oct 2011 08:27:56 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10590#p10590</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10584#p10584</link>
			<description><![CDATA[<div class="quotebox"><cite>tclim wrote:</cite><blockquote><p>Thanks Joe,</p><p>&nbsp; I have tested the customer inquiry by replacing the code and press on F2, it works great. Thanks for the tips.</p><p>Cheers,</p><p> tclim</p></blockquote></div><p>x 2 but I still can&#039;t maintain the Themes, Languages, Extensions and Charts of Accounts in Setup after upgrading to 2.3.7. Any ideas what to look for?</p>]]></description>
			<author><![CDATA[null@example.com (rodw)]]></author>
			<pubDate>Fri, 28 Oct 2011 02:50:07 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10584#p10584</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10582#p10582</link>
			<description><![CDATA[<p>Thanks Joe,</p><p>&nbsp; I have tested the customer inquiry by replacing the code and press on F2, it works great. Thanks for the tips.</p><p>Cheers,</p><p> tclim</p>]]></description>
			<author><![CDATA[null@example.com (tclim)]]></author>
			<pubDate>Fri, 28 Oct 2011 02:28:21 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10582#p10582</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10577#p10577</link>
			<description><![CDATA[<p>Thanks Joe, I will check the Exclusive Theme after I upgrade to current version. The Install Themes hangs on my system (2.3.4). Nothing opens.</p>]]></description>
			<author><![CDATA[null@example.com (rodw)]]></author>
			<pubDate>Thu, 27 Oct 2011 11:31:49 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10577#p10577</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10568#p10568</link>
			<description><![CDATA[<p>RodW, I guess you missed the F2 key, that brings up the customer and allows editing, in all the documents.</p><p>By changing the row 45 in /sales/inquiry/customer_inquiry.php to:</p><p>customer_list_cells(_(&quot;Select a customer: &quot;), &#039;customer_id&#039;, null, true, false, false, true);</p><p>will enable the F2 key so you can look at the customer. This will be changed into the HG repository.</p><p>The theme, exclusive, has a lot of the features you request.</p><p>At first, let us just stay with the links between the forms.</p><p>/Joe</p>]]></description>
			<author><![CDATA[null@example.com (joe)]]></author>
			<pubDate>Wed, 26 Oct 2011 12:21:40 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10568#p10568</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10564#p10564</link>
			<description><![CDATA[<p>Finally, on the subject of links, these screens<br />&nbsp; Sales Quotation Entry<br />&nbsp; Sales Order Entry<br />&nbsp; Direct Delivery<br />&nbsp; Direct Tax Invoice</p><p>Need a link that says <strong><span class="bbu">A</span>dd or Edit</strong> beside the Customer and Branch fields which take you back to the appropriate maintenance screen. This would let a user quickly maintain the customer record in the middle of a transaction which is also a sorely lacking feature in FA that most competing systems would support.</p><p>I think you&#039;d tick a lot of boxes with these suggested features implemented in a subsequent release.</p><p>Damnn, I just realised that these links might need to respect security settings (eg. They should not be displayed if the user does not have appropriate rights!) I&#039;ll leave that as an exercise for the dev team <img src="https://frontaccounting.com/punbb/img/smilies/sad.png" width="15" height="15" alt="sad" /></p>]]></description>
			<author><![CDATA[null@example.com (rodw)]]></author>
			<pubDate>Wed, 26 Oct 2011 11:09:46 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10564#p10564</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10563#p10563</link>
			<description><![CDATA[<div class="quotebox"><cite>joe wrote:</cite><blockquote><p>One question RodW.<br />What do you mean with a drill down on the Customer Maintenance to the transactions. Isn&#039;t a link just sufficient?</p><p>/Joe</p></blockquote></div><p>Yes, I think a simple link to the Customer Transaction Enquiry screen would be sufficient that was pre-populated with the customer name in the &quot;Select a Customer:&quot; prompt. Personally, I think the default date range should be set to more than one months data, probably the last 12 months or to the start of the current fiscal year.</p><div class="quotebox"><cite>joe wrote:</cite><blockquote><p>You are right RodW, regarding the fields you mentioned to go to the default contacts on the Customer/Branch.<br />I will have to add them too.</p><p>/Joe</p></blockquote></div><p>That would be great Joe.</p><p>Just one more thought. While you are mucking about with the customer screens, I wonder if it would be worth adding a couple of sales totals and even current balances as that is probably something that is sorely missing. Simplest would be a table of total sales for fiscal year in the system, eg for me:</p><p> Balances&nbsp; &nbsp;Total Current&nbsp; &nbsp;30 days&nbsp; 60 days&nbsp; 90+ days<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $</p><p>Sales&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br />2011/12 $&nbsp; &nbsp; &nbsp;<br />2010/11 $&nbsp; &nbsp; &nbsp;<br />2009/10 $&nbsp; &nbsp; &nbsp; <br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p>Bells and whistles would be to present an array of monthly sales for each fiscal year. eg for me:</p><p>Balances&nbsp; &nbsp;Total Current&nbsp; &nbsp;30 days&nbsp; 60 days&nbsp; 90+ days<br />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $<br />Sales&nbsp; &nbsp; &nbsp; &nbsp; Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Total<br />2011/12&nbsp; &nbsp;$&nbsp; &nbsp; $&nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; $&nbsp; &nbsp; $&nbsp; &nbsp; &nbsp; $&nbsp; &nbsp; $&nbsp; &nbsp; $&nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; $&nbsp; &nbsp; &nbsp;$&nbsp; &nbsp; &nbsp;$<br />2010/11 <br />..</p><p>The link to the Customer transactions could be the fiscal year label which would set default values for the date range</p><p>Sorry to keep adding to your todo list but these statistics are not really visible anywhere and most competing systems would show this sort of stuff. It is not really relevant to my current business as there is not much repeat business but in a previous B2B situation&nbsp; it would be vital data.</p><p>If you can get these reporting routines established then you would be set to write a customer size report that listed each customer by total annual sales by month from the biggest down. These sorts of reports generally need some $ value filters on total annual sales so that you could set a cutoff at say $500 to limit the data set.&nbsp; Everybody needs to know their top 10 customers <img src="https://frontaccounting.com/punbb/img/smilies/smile.png" width="15" height="15" alt="smile" /> .</p>]]></description>
			<author><![CDATA[null@example.com (rodw)]]></author>
			<pubDate>Wed, 26 Oct 2011 10:55:36 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10563#p10563</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10561#p10561</link>
			<description><![CDATA[<div class="quotebox"><cite>joe wrote:</cite><blockquote><p>The six fields are:</p><p>Default Inventory Location.<br />Default Shipping Company.<br />Tax Group.<br />Sales Person.<br />Sales Area.<br />Sales Group.</p><p>These fields are pre-filled with default values (minus Sales Group that can be empty).<br />These fields are only available when creating a new customer. When looking at existing customers they vanish.</p><p>The rest of the Branch fields are copied from the Customer data.</p><p>Yes, these links would be good to have. Will have a look.</p><p>/Joe</p></blockquote></div><p>Joe I may be missing something (still on 2.3.4 - gotta catch up <img src="https://frontaccounting.com/punbb/img/smilies/smile.png" width="15" height="15" alt="smile" /> ) but as all of these currently get a default value when a branch is added anyway so there is no need to add them to the customer record is there? Aren&#039;t we just over complicating things?</p><p>Perhaps if AutoAddBranch is enabled all you would need to do is to display a status message that says something like:<br />&quot;Branch has been automatically created and some fields contain default data, please check default Branch values on this link <strong>here</strong>&quot;</p>]]></description>
			<author><![CDATA[null@example.com (rodw)]]></author>
			<pubDate>Wed, 26 Oct 2011 10:08:47 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10561#p10561</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10560#p10560</link>
			<description><![CDATA[<p>You are right RodW, regarding the fields you mentioned to go to the default contacts on the Customer/Branch.<br />I will have to add them too.</p><p>/Joe</p>]]></description>
			<author><![CDATA[null@example.com (joe)]]></author>
			<pubDate>Wed, 26 Oct 2011 09:37:17 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10560#p10560</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10559#p10559</link>
			<description><![CDATA[<p>One question RodW.<br />What do you mean with a drill down on the Customer Maintenance to the transactions. Isn&#039;t a link just sufficient?</p><p>/Joe</p>]]></description>
			<author><![CDATA[null@example.com (joe)]]></author>
			<pubDate>Wed, 26 Oct 2011 09:30:13 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10559#p10559</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10558#p10558</link>
			<description><![CDATA[<p>The six fields are:</p><p>Default Inventory Location.<br />Default Shipping Company.<br />Tax Group.<br />Sales Person.<br />Sales Area.<br />Sales Group.</p><p>These fields are pre-filled with default values (minus Sales Group that can be empty).<br />These fields are only available when creating a new customer. When looking at existing customers they vanish.</p><p>The rest of the Branch fields are copied from the Customer data.</p><p>Yes, these links would be good to have. Will have a look.</p><p>/Joe</p>]]></description>
			<author><![CDATA[null@example.com (joe)]]></author>
			<pubDate>Wed, 26 Oct 2011 09:20:47 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10558#p10558</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10556#p10556</link>
			<description><![CDATA[<div class="quotebox"><cite>joe wrote:</cite><blockquote><p>We have decided to add six fields from the branch when creating a new customer, so we can create a default branch.<br />This branch can of course be edited later. The HG repository is updated. This change will go to the next minor release.</p><p>/Joe</p></blockquote></div><p>Sorry Joe, I missed this on my initial reading of this thread so my last post is obsolete.</p><p>I think the only fields required would be these (what are the other two?)<br />Phone Number:&nbsp; &nbsp; <br />Secondary Phone Number:&nbsp; &nbsp; <br />Fax Number:&nbsp; &nbsp; <br />E-mail:</p><p>Perhaps you could add some conditional code that only shows these extra fields and does the auto adds to the branch and contact tables if a flag like <strong>AutoCreateBranch</strong> is set. For this release, this flag might be able to live in the config file and migrate to the Company setup table on the next major release.</p><p>While working on this, adding a link to customer maintenance page from the Transaction maintenance screens and a drill down on the customer maintenance table to the transactions would be two very useful additions to the application.</p>]]></description>
			<author><![CDATA[null@example.com (rodw)]]></author>
			<pubDate>Wed, 26 Oct 2011 08:38:48 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10556#p10556</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10554#p10554</link>
			<description><![CDATA[<p>Yes it is&nbsp; a bit of a pain when most of your customers are personal people rather than businesses. I have learnt to live with it since I found the <strong>Add or Edit</strong> link above the customer &quot;General Notes&quot; This takes you to the branch where you only have to enter the customers Phone Number and email address and it is all made for you (eg the branch and contact).</p><p>Perhaps tclims code could be extended by putting these two fields on separate lines in the General Notes field (I often past data in there from an email or web order when doing the data entry as an interim step anyway). Read each line in the Notes and if it contains an &quot;@&quot;, place it in the email field otherwise place it in the&nbsp; phone number field. This would let you complete the branch and the contact for a complete customer record.</p>]]></description>
			<author><![CDATA[null@example.com (rodw)]]></author>
			<pubDate>Wed, 26 Oct 2011 08:01:52 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10554#p10554</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10473#p10473</link>
			<description><![CDATA[<p>We have decided to add six fields from the branch when creating a new customer, so we can create a default branch.<br />This branch can of course be edited later. The HG repository is updated. This change will go to the next minor release.</p><p>/Joe</p>]]></description>
			<author><![CDATA[null@example.com (joe)]]></author>
			<pubDate>Fri, 14 Oct 2011 12:47:07 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10473#p10473</guid>
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			<title><![CDATA[Re: Customer Branch??]]></title>
			<link>https://frontaccounting.com/punbb/viewtopic.php?pid=10471#p10471</link>
			<description><![CDATA[<p>One of the problems when creating an automatic branch when creating a customer is which Tax Group to use on the branch. Likewise which Location to use.<br />Well, this can be fixed, by using the first ones, but is this good enough? We are having an internal descussion.</p><p>/Joe</p>]]></description>
			<author><![CDATA[null@example.com (joe)]]></author>
			<pubDate>Fri, 14 Oct 2011 12:38:09 +0000</pubDate>
			<guid>https://frontaccounting.com/punbb/viewtopic.php?pid=10471#p10471</guid>
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