FrontAccounting forum — Adding customer issues

Re: Adding customer issues

null@example.com (hassii) — Wed, 24 Nov 2021 11:05:04 +0000

Yes all categories are active no check mark on list of categories

Re: Adding customer issues

null@example.com (rafat) — Wed, 24 Nov 2021 09:37:17 +0000

https://frontaccounting.com/punbb/viewtopic.php?id=8166
Lists the right steps.

One last thing before you venture into this. Are you 100% sure that Contacts Categories you listed above are active?

/rafat

Re: Adding customer issues

null@example.com (hassii) — Wed, 24 Nov 2021 06:40:59 +0000

Thank you for wishing me Good Luck, how can I migrate to latest version with all the data I have

Re: Adding customer issues

null@example.com (rafat) — Wed, 24 Nov 2021 06:34:16 +0000

Sorry @hassii but I dont have a clue then. Not sure if someone else has faced this before ..but of course your FA version is too old.

Good luck..

Re: Adding customer issues

null@example.com (hassii) — Wed, 24 Nov 2021 06:01:44 +0000

contact category in setup showing the list of categories
Category Type Category Subtype Short Name Description
customer delivery Deliveries Delivery coordination
customer general general General contact data for customer
customer invoice invoices Invoice posting
customer order order Order confirmation
cust_branch delivery delivery Delivery coordination (overrides company setting)

current version is 2.4.1
PHP Version 5.6.36
Apache/2.4.33 (Win32) OpenSSL/1.0.2o PHP/5.6.36

error log showing this: [23-Nov-2021 19:33:12] 0:Ammar:simple_crud_class.inc:114: key() expects parameter 1 to be array, string given
when I commented this code in contacts_view.inc

//crm_category_types_list_row(_("Contact active for:"), 'assgn', @$this->data['contacts'],
        //    array('subclass' => @$this->subclass,
        //        'class' => @$this->class, 
        //        'multi' =>true)
        //        );

then it is saving the contact details in database but not showing on contacts

Re: Adding customer issues

null@example.com (rafat) — Tue, 23 Nov 2021 14:21:39 +0000

Does:

Setup->Contact Categories

Show anything?

If nothing is shown tick Show also inactive at the bottom left to see if the categories are inactivated.

Tell us what you see.

You might need to mention your working environment..i.e FA version and OS ..etc..

Re: Adding customer issues

null@example.com (hassii) — Tue, 23 Nov 2021 10:04:34 +0000

I got this error while creating new contact , my TB_PREF is 10_ and working fine with TB_PREF 0_, the combobox of Contact active for: is empty of You have to select at least one category.

https://ibb.co/0CGXK4k (Invalid Link)

Re: Adding customer issues

null@example.com (itronics) — Sun, 08 Apr 2012 15:46:51 +0000

The problem here was deleted default inventory location. I guess mph has recreated it.
Janusz

Re: Adding customer issues

null@example.com (AMD) — Tue, 03 Apr 2012 15:30:45 +0000

can you please explain in details how you solved your issue. cause i am having the same problem.
Inventory is active.

I'm not using a sample data but i am setting up a new company.

Thank you

Re: Adding customer issues

null@example.com (itronics) — Thu, 21 Oct 2010 09:47:16 +0000

He,he, hardly found autocriticism .

Good luck with FrontAccounting.

Janusz

Re: Adding customer issues

null@example.com (mph) — Thu, 21 Oct 2010 02:43:20 +0000

Sorry,

I got it. I hand inadvertently deactivated the default inventory location. Hard to ship to if you can't ship from.

Like I tell my wife, I'm an idiot... but it's okay, I'm GOOD AT IT!!!

Adding customer issues

null@example.com (mph) — Thu, 21 Oct 2010 02:22:54 +0000

Hi,

Please forgive my ignorance, but I'm new to AF and new to accounting. Actually an IT guy trying to help someone out. I've done some poking around here and didn't find what I was looking for. The https://frontaccounting.com/fawiki wasn't much help either.

Here's the problem:

When I add a new customer, then the branch I get no errors, but when I try to create a direct invoice and select the new customer I get the following message.

The selected customer and branch are not valid, or the customer does not have any branches.

I've tried to mimic other customers in the Training Co. to no avail. What am I doing wrong here?

Any help would be greatly appreciated.

Thanks,

MPH