FrontAccounting forum — Compatibility

Re: Compatibility

2010-05-04T07:50:29Z

I'm just wondering whether your initial install package was completely clean.

If you haven't modified the code too much, and given the constraints you have it may be quickest to clear everything out and re-download & re-install the software. I'm afraid it's so long since I used a shared host (I use virtual servers) that I can't remember even the common limitations.

Re: Compatibility

2010-05-04T05:06:13Z

I am using a shared hosting with one hosting provider. The server is Linux and I dont know which flavour. Also I dont have access to run the command (ls -alrt) on the directory.
Earlier I was using a shared hosting without any problems and it was working simply excellent. That hosting provider had problems with power and the server used to be on and off most often.
Thats the reason why i changed the hosting provider.
But now this one has some unknown strange problems with javascript. Rest all is fine. FA is working in normal way just that the Java Scripts dont function.

Re: Compatibility

2010-05-03T19:24:28Z

Hi,

Please could you get onto your server and change directory to
company/0/js_cache. Then enter the command: ls -alrt

If you could post the output please.

Also, which flavour of Linux are you running?

Re: Compatibility

2010-05-03T11:59:40Z

there were some .js files in the company/0/js_cache directory.
I deleted them and tried again. But in vain. Its still the same.
I am not able to use the software fully with javascript enabled in my browser.
The moment I disable Javascripts in my browser the reposrting works fine. But other .js functionalities like date picker and allocation scripts dont work at all.
any hopes on the solution? Please guide me.

Re: Compatibility

2010-05-03T11:16:18Z

All the diagnostic tests are ok, but anyway the message 'Permission denied' means the server cannot write to the files (seems the test made on system diagnostics page is not complete ). If you have any files in company/o/js_cache remove them and try again.
Janusz

Re: Compatibility

2010-05-02T05:04:42Z

The directory company/0/j_cache is writeable.
After running system diagnostic this is what I get;

System Diagnostics
Test Test type Value Comments
MySQL version >3.23.58 Required 5.0.90-community Ok
PHP version >4.3.2 Required 5.2.13 Ok
Http server type Info Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.13 Ok
Server system Info Linux Ok
Browser type Info Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729) Ok
Native gettext Optional Yes Ok
Debugging mode Info No To switch debugging on set $go_debug=1 in config.php file
Error logging Recomended /home/compucar/public_html/eas2010-11/fa227/tmp/errors.log Ok
Current database version Required 2.2 Ok
Company subdirectories consistency Required ../company/*
../company/*/images
../company/*/pdf_files
../company/*/backup
../company/*/js_cache Ok
Language configuration consistency Required en_GB Ok
Temporary directory Required ../tmp Ok
Session save path Info /tmp Ok
Database auth file Recomended ../config_db.php Ok
Main config file Recomended ../config.php Ok
Extensions configuration files Required ../installed_extensions.php Ok

Is anything wrong with the configuration or file permissions here?

Re: Compatibility

2010-04-29T21:25:54Z

Directory company/0/j_cache have to be writable, but it is not the case on your server. Please check System Diagnostics page under Setup tab. In most cases any installation or server configuration faults are reported here.

Please read also Worrab's posts above. He was kind enough to explain you the problem, and gave advice twice.
Janusz

Re: Compatibility

2010-04-29T13:49:10Z

if i enable javascript in my browser the reporting part does not work... and if i disable it the date-picker and other quick links dont work.
how can i get rid of this? My earlier hosting dint have this problem at all. Can anyone please help. i am badly stuck with my accounting transactions.

Thanks.

Re: Compatibility

2010-04-29T13:42:35Z

the line 82 which is refered in the error is

$file = fopen($fpath, 'w');

What does that code mean?

Re: Compatibility

2010-04-29T13:37:26Z

i set the $go_debug=1 and am getting the following errors;

fopen(../company/0/js_cache/JsHttpRequest.js) [function.fopen]: failed to open stream: Permission denied in file: /home/compucar/public_html/eas2010-11/fa227/includes/main.inc at line 82
fopen(../company/0/js_cache/behaviour.js) [function.fopen]: failed to open stream: Permission denied in file: /home/compucar/public_html/eas2010-11/fa227/includes/main.inc at line 82
fopen(../company/0/js_cache/utils.js) [function.fopen]: failed to open stream: Permission denied in file: /home/compucar/public_html/eas2010-11/fa227/includes/main.inc at line 82
fopen(../company/0/js_cache/inserts.js) [function.fopen]: failed to open stream: Permission denied in file: /home/compucar/public_html/eas2010-11/fa227/includes/main.inc at line 82

can anyone guide me to get over this!!!

thanks.

Re: Compatibility

2010-04-29T11:59:28Z

It's javascript that does some (most) of the clever visuals in your software. Good designs (of which FA is one) have a fallback position so that if someone uses a browser without javascript, the software is still usable.

The suggestion was to turn off javascript temporarily, not as a fix, but to see if any errors were displayed. Once the problems were resolved, javascript would be turned on again. Also, have you had a look in your errors log (usually in tmp/errors.log)?

Re: Compatibility

2010-04-29T06:26:57Z

sorry to be back with the same problem....
Now when I disable the JavaScript its working but the date picker (calender) is not working.

Re: Compatibility

2010-04-28T14:20:53Z

@Worrab

hey thanks,

I think that sorted out the problem. I tried it in Firefox its working fine now.
i will stick to firefox. And by the thanks again for the tips on file permission.

Cheers!

Re: Compatibility

2010-04-28T13:16:11Z

I think Janusz was suggesting you turn off Javascript (temporarily). In Firefox it's Option|Content|Enable Javascript. For IE it's the "Active Scripting" option in security settings.

(Oh and it's generally a bad idea to set 777 on a production/public server. 755 will normally suffice as long as you get the directory owner correct for the http (eg apache) user.)

Re: Compatibility

2010-04-28T11:01:58Z

I tried with all the browsers like IE, Firefox, Safari, Crome... but all gave similar results...
is it something to do with folder permissions? Because while installing I set the rights to 777 for folders like \modules , \lang , \companies