FrontAccounting forum — Adding Customers Issue

Re: Adding Customers Issue

null@example.com (DynamicFred) — Wed, 24 Feb 2010 20:02:50 +0000

Thanks. I have around 300 customers but that will work.

I appreciate your help.

Re: Adding Customers Issue

null@example.com (itronics) — Wed, 24 Feb 2010 19:58:02 +0000

Switch off 'Search customer list' in company setup. This option is for sites with long customer list, and not especially comfortable if you have only a couple of customers..

Janusz

Re: Adding Customers Issue

null@example.com (DynamicFred) — Wed, 24 Feb 2010 19:41:56 +0000

I'm now able to see the customer I added by pressing the space bar but the customer is visible only if I press the space bar. When I exit the manage customer screen and re-enter it, the only option shown in the drop down is to add a new customer.

The customer is listed as active.

Re: Adding Customers Issue

null@example.com (itronics) — Wed, 24 Feb 2010 19:41:10 +0000

Probably you have this new company marked as inactive.
Janusz

Adding Customers Issue

null@example.com (DynamicFred) — Wed, 24 Feb 2010 17:45:04 +0000

My business sells b2b but doesn't use branches. All sales are to one location.

I've added a new company but when I try to manage that company, they don't appear on the drop-down list.

Thinking it might be part of the lack of a branch, I tried to add one, but again there are no customers listed on the drop down.

I know the company is in the DB because when I run a Customer Balance report, the customer is listed.

Any help would be appreciated