Topic: Cannot retrieve exchange rate for currency USD as of 09/09/2019

Ladies and gentlemen  I salute you all.
Please could you kindly assist me on how to resolve this issue on my side!!
i have my country currency set but when i am to make direct invoices it pops that bug how can i solve this.
am using Version 2.4.7

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

What is your currency code ?

Phuong

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

My Home Currency is Uganda Shillings code is UGX

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

I have realized that every day i can make one successful direct invoice the rest pops up that up

5 (edited by notrinos 09/09/2019 11:53:44 am)

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

The default exchange rates provider ECB does not support UGX, so you have to open the file config.php then change variable $dflt_xr_provider value from 0 to 1 (EXCHANGE-RATES.ORG) or 2 (GOOGLE)

Phuong

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

notrinos
Senior Member
please help me locate the file Config.php coz mine is already hosted but have failed to locate the file!

thank you

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

config.php is in the FA root folder
$dflt_xr_provider on the line 182

Phuong

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

I have changed all of them there is no change! i have checked all of them as if the have an exchange rate for Uganda Shillings! but why that error

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

You can also avoid the issue by adding exchange rate manually in banking & general ledger/ exchange rates

Phuong

Re: Cannot retrieve exchange rate for currency USD as of 09/09/2019

UGX is available in ExchangeRates.org (1) whilst Indian Rupee is available in it as well as in ECB (0).

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