Topic: Client balance inconsistency in FA 2.4.1 w/ journal entry
I have noticed if you debit a clients account receivables directly from a journal entry that there seems to be an error. when you check the client under Customer Transaction Inquiry all looks well but when creating a new invoice under Current Credit the calculation will be incorrect showing they have more credit available to them.
Sales Invoice 2/21/18 Debit 65.00
Sales Invoice 4/18/18 Debit 65.00
Customer Payment 4/20/18 Credit 65.00
Journal Entry 4/26/18 Debit 65.00 (Customer cheque was returned)
Client's balance should be 120.00 and it shows that in Customer Transaction Inquiry
but in enter direct invoice it shows 0.00 so it calculates the debit to A/R as a credit