• From: USA
  • Registered: 03/10/2018
  • Posts: 4

Topic: install issues

installed through my cpanel in softaculous script seems like it install


mywebsite.com/account/


it turns into this and i get


mywebsite.com/account/public/public/public/public/public/public/public/public/public/public/public/public/public/public/

in the address bar and on the page it says

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept cookies.





dont have any issues on demo

cant even install

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,089

Re: install issues

Looks like you have a symlink to the public folder inside the public folder itself that gets called recursively.
Your cPanel's specific version parameters for FA installation may have some relative path somewhere. Contact your hosting provider.

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