• Registered: 05/26/2016
  • Posts: 1

Topic: Users can't login to live companies other than demo company

I installed FA 2.3.24 on a linux server and am having problems logging into the live company database.  I've create seven users; however, none can login to the company. All of them can login to the demo company, but not the live company.  It states the following error:

Incorrect Password
The user and password combination is not valid for the system.
If you are not an authorized user, please contact your system administrator to obtain an account to enable you to use the system.

I've tried it by creating multiple companies, but still the same issue.

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,089

Re: Users can't login to live companies other than demo company

Use v2.3.25+ from the GitHub master.
Choose the company in the login page.
The default company is the one from which new companies can be created.
If you did not give a password during company creation then it is assumed to be "password".
Make sure you close all instances of the browser before logging into a different company.
All super users are "admin" for all companies created anew within FA.

apmuthu's Website

  • From: India, TN, Karur
  • Registered: 05/16/2014
  • Posts: 1,182

Re: Users can't login to live companies other than demo company

You might login as "admin" and change the user access level to other users and try login using them.  If it's not working means.  Something wrong in login file.

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kvvaradha's Website