Topic: email logging
when viewing an invoice, it would be good to be able to see an email history of when an invoice was sent.
- apmuthu
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Re: email logging
on the date of the invoice isn't it?
3 05/26/2015 04:03:00 pm (edited by bobloblian 05/26/2015 04:05:33 pm)
Re: email logging
Hi Apmuthu,
Thanks for responding.
under sales=>customer transaction inquiry=>view sales invoice, I find an invoice date and a due date, but no indication that the invoice was sent by email. Maybe I am not looking in the right spot...
Normally I record this information in my job tracking software, but it recently happened that I was checking on an overdue invoice, and I didn't record if an invoice got sent or not. So I have to assume I didn't send it, rather than knowing if it was sent or not.
It also happens once in a while where I would like to be able to say to a customer an invoice was sent on this date, then this date, then this date. Thankfully I have very few customers where this is necessary, but it is good to have some evidence that I did my part when dealing with the one or two who need it...
So it would be a useful feature, I think...
- apmuthu
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Re: email logging
If you choose to have FA email clients and some sort of sent items folder (db table...) is available, it might serve as a trace for the record. If there is an email id attached to the client / branch, and emails are enabled, the emails will get sent on the date the invoice gets booked into the accounts.
A line to record the event can be hacked into the email sending code fragment - a sort of email log.