• From: Austria
  • Registered: 01/05/2013
  • Posts: 29

Topic: cancel the invoice but keep the order

Hi

is it possible to arrange the following workflow in FA

make an offer/order/delivery/invoice

then cancel the invoice but keep the order to change the lines on the order
and produce a new invoice.

The only thing I could find is "Credit all or part of an Invoice" where you can credit the one or the other line.
I do not see how to credit all-at-once.

BTW I am working on the german translation, some translations seem not to good. So I change to english to post in the forum.

Kind regards,
Jan

janvl's Website

  • From: India, TN, Karur
  • Registered: 05/16/2014
  • Posts: 1,182

Re: cancel the invoice but keep the order

What yuo are aksing is to arrange the links and also the credit and invoice part needs to edit the core...

Subscription service based on FA
HRM CRM POS batch Themes

kvvaradha's Website

  • From: Austria
  • Registered: 01/05/2013
  • Posts: 29

Re: cancel the invoice but keep the order

I have been thinking about this item.
But what my customer askes is not very logical.

For example an invoice with 100 position where 2 positions get canceled.
Why on earth whould one cancel 98 valid postions?
It would be nice to have a posibility to cancel a complete invoice at once but that should not be necessary.

I guess I have bumped into a organisational problem rather then an it-problem.

Kind regards,
Jan

janvl's Website