• ann
  • New member
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  • From: USA
  • Registered: 04/02/2019
  • Posts: 2

Topic: Budget Entry - not working for new Accounts

Hello. We were on Front Accounting (FA) 2.3.?  and our provider upgraded us to 2.4.5 a few months ago.

We had a variety of issues but everything seems to be working now except we are having issues with budget entry

1. If an account had a budget prior to the upgrade, we can change that data. For example, Income account.  We had already entered a budget amount for 2019 year.  So now we can change those numbers, but if I try to enter a budget amount for 2020 year, I do not get any error message, but the data is not saved.

2. New accounts or accounts with no 2019 budget.  When I try to enter a budget, I do not get any error message, but the data is not saved.

I am signed in as the system admin.  I would appreciate any suggestions on what to do to try to resolve this problem
thank you
Ann

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,089

Re: Budget Entry - not working for new Accounts

May need direct DB intervention. Test with debug turned on.

apmuthu's Website

  • ann
  • New member
  • Offline
  • From: USA
  • Registered: 04/02/2019
  • Posts: 2

Re: Budget Entry - not working for new Accounts

Thank you very much.  I appreciate the insight. 

This is beyond my skill level. 

Is there any way to find someone to contract with to trouble shoot this for me?

Thank you
Ann Richmond

  • From: Colombia
  • Registered: 12/29/2014
  • Posts: 627

Re: Budget Entry - not working for new Accounts

Write a description of the problem in the Jobs wanted/offered, non-free offers forum.

The FrontAccounting Wiki(Manual, examples, tips, setup info, links to accounting sites, etc) https://frontaccounting.com/fawiki/