• From: USA
  • Registered: 09/24/2018
  • Posts: 37

Topic: Deliver Over original order amount

I run a printing company and it is common industry practice to ship up to 10% over on an order.  Is it possible to deliver more than the original order amount?   I can't seem to find any option to do so.  I found where to allow the system to accept over delivery on a purchase order, but not over delivery on a sales order.

Thanks!

  • From: Singapore, India, Chennai
  • Registered: 05/02/2009
  • Posts: 6,089

Re: Deliver Over original order amount

Will the sales order allow editing to increase it in the first place? A new sales order can be part of the same invoice too.

apmuthu's Website

  • From: USA
  • Registered: 09/24/2018
  • Posts: 37

Re: Deliver Over original order amount

The original sales order will let me increase it, but then no longer shows the original amount

i.e. Ordered amount 300, Delivered amount 315

The only thing I have figured out so far, was to remove the error message that comes up and blocks saving the order.  It still resets the amount to the original ordered amount. 

Currently I update the amount delivered and then manually put in a note in the comments to show "Original order 300, over shipped."

As I mentioned with my system of 20+ years, we have always been able to show our customers that we shipped and billed the slightly larger amount.